Shipping & Return

Shipping & Delivery

We offer FREE domestic delivery for orders above INR 10,000. For domestic orders below this, there is a delivery charge of INR 150. We also offer free international shipping on orders above INR 25,000. Our estimated delivery time depends largely upon the destination to which you want the order shipped from our location. The estimated time of delivery is 10 working days for domestic orders and 21 working days for international orders. All orders usually get shipped within a week from our warehouse.

Cancellation, Refunds and Returns Policy

Please note that orders once placed will be treated as final, and are not subject to cancellation. Consequently, we cannot provide refunds on cancelled orders. We do not entertain any returns for any product once sold. However, we do allow exchanges for products which you receive in damaged, defective or broken condition. You can initiate an exchange request within 2 days of receiving the parcel. We do not accept requests for exchanges in other circumstances. After we have reviewed your return request, you will receive an e-mail with instructions for return of your item. Please allow us 3-4 days to respond to your exchange request and to provide instructions on returning your item. We recommend using an online traceable courier service for returning your items.

Tracking your Order

All shipments are delivered through reputed courier partners, we will provide you with a Tracking ID after dispatching your order. You can easily track your shipment through the docket number provided to you on the respective websites of our courier partners.

Money Back Guarantee

Payments

Gond Tribal Art offers you multiple payment methods. Whatever your online mode of payment, you can be rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. We also accepts payments made using Visa, MasterCard and Maestro credit/debit cards.